FAQs

Answers before you start.

What is a registered agent?

A person or company with a physical Texas address that receives legal and state mail for your company. Texas requires every LLC and corporation to have one. It is included for the first year with the Complete package.

What happens if my company has no registered agent?

Texas requires every LLC and corporation to keep a registered agent at all times. Without one, the company cannot be served with legal and state papers, and it risks penalties or losing its good standing. That is why we include a registered agent for the first year with the Complete package.

What is the difference between a registered agent and a business address?

The registered agent's address is where the state and the courts send official papers. It is part of the public record and is not necessarily where you work. Your principal office is where you actually do business, and it can be anywhere, including outside Texas. The two can be different.

How long does it take to form or incorporate my company?

Once you submit your order, the time to have your company formed or incorporated depends on the Texas Secretary of State's workload. We submit your filing, track it, and email you when it is approved.

What is the state fee?

Texas charges $300 to file a Certificate of Formation for an LLC or a corporation. We pass it through at cost and show it separately in your total.

What is the difference between an LLC and a corporation?

Both are separate legal entities that can limit owners' personal liability. An LLC is generally simpler to run, with fewer formal requirements. A corporation issues shares and has directors and officers, a more formal structure that some investors prefer. Tax treatment differs and depends on your situation. We cannot say which fits you.

LLC or corporation: which should I choose?

We cannot advise you on that. Each choice has short descriptions on our order form, and a licensed attorney or tax professional can tell you which fits your situation.

Can I form a Texas company if I live outside the U.S.?

Foreign owners can generally form Texas companies. Steps such as the tax ID and banking can differ. We can explain our process, but we cannot advise on your situation.

Do I need a U.S. address, phone number or Social Security number?

You need a Texas registered agent, which is included, and a principal office address, which can be outside Texas. You do not need a U.S. phone number. A Social Security number is not needed to form the company. It is only needed if you choose EIN assistance, because the IRS asks for the responsible party's SSN or ITIN. Our EIN service applies online, so it is only for U.S. responsible parties. If you do not have an SSN or ITIN, the IRS has other ways to apply, and a tax professional can guide you.

Can I open a U.S. bank account?

Banks set their own rules, and they differ. Many ask for the filed Certificate of Formation, the EIN letter, your governing documents and identification. Some require an in-person visit or a U.S. address. We cannot promise that any bank will open an account for you, and we do not give banking advice.

What is an EIN and do I need one?

An EIN is a federal tax ID that the IRS issues for free. Many companies need one to open a bank account or hire employees. We help with the application when an individual with an SSN or ITIN can act as the responsible party. A tax professional can tell you whether you need one.

What are governing documents?

An operating agreement for an LLC, or bylaws and related forms for a corporation. Ours are standard templates completed with your answers and ready to sign. They are not tailored to you or legal advice, so review them before signing.

What is an operating agreement, and do I need one?

An operating agreement sets out how an LLC is run: who owns it, who manages it and how decisions are made. Texas law fills in some gaps if you do not have one, but banks and advisers usually expect one. Ours is a standard form completed with your answers. It is not tailored to you or legal advice, so review it before you sign.

What are bylaws, and do I need them?

Bylaws are the internal rules of a corporation: how directors and officers are chosen, how meetings are held and how decisions are made. A corporation normally adopts them, and banks and investors often ask for them. An LLC uses an operating agreement instead. Ours are a standard form completed with your answers. They are not tailored to you or legal advice, so review them before you sign.

What happens after I pay?

We prepare and submit your filing, track it, and email you when the state approves it. You can check progress any time with your reference number.

Where can I see my documents and deadlines?

In your account. Click Login, enter the email you used for your order, and we send you a one-time link. No password is needed. Your dashboard shows the status of each company, your documents, upcoming deadlines and your receipts.

What about annual filings and deadlines?

Texas companies file a franchise tax report and a public information report every year, due May 15. We email you reminders before each deadline, included with your company.

What is the Texas franchise tax and the Public Information Report?

Most Texas LLCs and corporations file an annual franchise tax report and a Public Information Report, due May 15. Many small companies owe no tax because they fall below the state's revenue threshold, but the reports are still required. Rules and thresholds change, so check the Texas Comptroller's website or ask a tax professional.

How much does it cost to keep a Texas company going each year?

Beyond the one-time formation fee, expect the registered agent (included the first year, then renewed yearly), the annual state reports, and any tax or accounting costs for your business. We send you free compliance reminders. Our prices are on the order form.

Can I change my registered agent or get a certificate of good standing later?

Yes. For a company formed through Inzio, sign in and choose Request a change next to your company, or visit our Company changes page. We can change your registered agent and order a certificate of good standing for you. More company changes are coming soon.

What if my company name is taken?

We ask for a backup name when you order. If your first choice is taken, we use the backup. If neither is available, we contact you to choose another name.

How do I pay, and is my payment information safe?

Payments are handled by Stripe. We never see or store your card number. You can pay by card, and by Apple Pay or Google Pay on supported devices.

How do refunds work?

If you cancel before we submit your filing to the state, we refund everything you paid for that order. After submission, state fees cannot be recovered, and our service fee is generally not refundable except in the cases described on our Refund Policy page, such as when we cannot complete the filing.

What if I want to close the company?

Closing a Texas company usually involves a filing with the state and settling taxes and debts first. We cannot advise you on winding down a company. A licensed attorney or tax professional can. Note that ending our services does not close your company, and it needs a registered agent for as long as it exists.

What do you not do?

We are not a law firm. We do not give legal, tax or accounting advice, and we do not represent you in disputes.